Train the Trainer programme for Change Management programmes and ERP implementations
Whichever ERP system you are implementing, the ultimate success of your project and the return on investment can only be realised by having well educated confident users. As ERP Training has to be designed and delivered on a large scale over short timeframes across multiple sites, organisations will often require adopting a blended learning approach combining traditional instructor led training with self paced e-learning programmes. The next most important choice will be to decide who should train the end users.
Train the trainer approach
If you have chosen a Train the Trainer approach, using your business people to deliver the training, it is worth making sure that your trainers have the necessary skills. Although stepping from a business role into a trainer role can be an exciting and hugely rewarding experience, it can also be quite challenging and can put great pressure on the selected trainers asked to train peers, managers and colleagues.
A lot of organisations focus on transferring technical knowledge, teaching to-be trainers how to use the system, but fail to provide them with essential training and presentation skills.
Whilst the training developer(s) and SMEs (Subject Matter Experts) should most certainly be able to pass on system and business process knowledge to your to-be trainers, how will you ensure that they have the right skills to transfer it on to the end users in the classroom, whether physical or virtual?
Our Train-the-Trainer course will help your staff to:
- Communicate effectively in a teaching environment
- Engage participants and manage the classroom competently
- Present naturally and confidently
We have extensive experience of delivering train the train courses for multi-million international SAP implementations and understand the pitfalls that a trainer faces in such situations.
This workshop is available in English and French. Please contact us to discuss your requirements.